Shipping & Insurance
Shipping Policy
Effective Date: October 9, 2025
This Shipping Policy explains how we process and deliver orders placed on our website. By purchasing from us, you agree to the terms outlined below.
Order Processing:
Most in-stock orders are processed and shipped within 1–3 business days after payment clears. Orders paid by bank wire or ACH may require additional verification before release. Orders are processed Tuesday through Sunday, excluding holidays.
Shipping Methods
All orders are shipped in discreet, unmarked packaging for security. Carriers may include UPS, FedEx, USPS, or armoured services depending on the value of your order. High-value orders may require a signature upon delivery.
Insurance & Liability
All shipments are fully insured until confirmed delivered by the carrier. If your order is lost or damaged in transit, please contact us within 3 business days of the reported delivery date so we can begin an insurance claim. We are not responsible for losses reported after the claim window expires.
Tracking & Notifications
Once your order ships, you will receive an email with tracking information. Tracking may take up to 24 hours to update after dispatch.
Shipping Restrictions
Currently, we ship only to addresses within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or freight forwarding services.